Refund policy
Refund policy
Effective October 21, 2026.
Full refund within 7 days of your Day 1, no questions asked. If you have not started your sprint, you can get a full refund any time before Day 1.
Before Day 1
If you have not started your sprint, you can request a full refund any time before Day 1.
Within 7 days
You can request a full refund within 7 days of your Day 1, no questions asked.
How to request
Email support@getday60.com from the email address on your account.
How refunds are paid
Refunds go to the original payment method. Banks usually post them in 5 to 10 business days.
After 7 days
After the 7-day window, purchases are not refundable, except where the law requires.
Access codes
A sprint from an access code costs nothing, so there is nothing to refund.