Day60 guide
How to follow up after no reply
After seven days without a reply, send a short follow-up with a new angle and the same ask. Use this checked, three-sentence example.
The short answer
Direct answer
After seven days without a reply, send one note with a new angle and the same ask. Keep the email to 2–3 sentences, 75–175 words, and one question. Send it yourself.
Wait seven days, then add a new angle
Give the first message time to be read. On day seven, add one useful detail that was not in the first note. Keep the ask the same so the reader does not have to decide what changed.
If you have no new, verified angle, do not invent one. Leave the follow-up unsent rather than sending a second version of the same message.
Illustrative day-seven email
The company, people, dates, and experience in this example are invented.
Subject
A different support angle
Message
Northstar’s June 4 update focused on invoice setup in the customer dashboard, so this note adds a different angle to my earlier email. At Cedarline, I helped a small support team group recurring billing questions into clearer help content, giving product partners a short list of friction points without claiming a result we did not measure. Would you be open to a 15-minute conversation next week about how the role works with support and product? Best, Alex
Keep it short and complete
The method calls for 2–3 sentences. The checker also requires an email subject, a 75–175 word body, one question, and the sender’s first name. The example meets both limits.
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